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Frequently Asked Questions

What exactly is LeadTrakr?

LeadTrakr is a smart website system built for small, local service businesses.

It’s your website, AI chat, call answering, text messaging, invoicing, and automations — all in one place.

It helps you get found online, capture more leads, and stay organized so you can focus on the work, not the paperwork.

Do I have to be tech-savvy to use it?

Nope! You don’t need to know a thing about tech. We set everything up for you — the website, inbox, automations, even the AI features.

Once it’s live, you’ll have one simple dashboard to manage calls, messages, and jobs.

Do you have a mobile app?

Yes. You can manage everything right from your phone using the Lead Connector app, available for both iPhone and Android.

The app lets you view and manage your leads and contacts, reply to texts, emails, and social messages in one place, make or receive business calls and texts, send quotes and invoices, collect payments, and check your calendar or job schedule.

Whether you’re on a job site or running between appointments, you’ll have your whole business in your pocket.

How does LeadTrakr help me get more leads?

Your website is built with SEO, so it shows up when local customers search for your services on Google.

Once they find you, your AI chat and automations make sure they get a fast reply — day or night — so you never lose a lead to slow response times.

Can LeadTrakr really answer my calls or messages for me?

Yes — depending on your plan.

Every LeadTrakr website includes a built-in chat widget that lets customers send you messages directly from your site, and those messages show up instantly in your inbox so you can reply from your phone or computer.

If you’re on the Elite plan, you also get our AI Call Assistant and AI Chat, which can automatically answer calls or website questions for you. They handle basic info, collect details from customers, and can even book appointments or estimate requests when you’re busy.

So whether you want a simple message system or a full 24/7 AI assistant, LeadTrakr has you covered.

What types of businesses does LeadTrakr support?

LeadTrakr was built for home service pros (drywall contractors, plumbers, electricians, roofers, appliance repair, etc), but it works great for other small service businesses as well.

If your business runs on leads, calls, and repeat customers — LeadTrakr can help you grow.

How do I get started with your service?

Simply sign up through our website, choose your plan, and we will reach out to get all of your information!

How long does setup take?

Most systems are ready to launch in about 2 weeks, depending on how fast we get your info and branding.

We handle the setup so you don’t have to lift a finger — just review and approve things along the way.

How can I contact customer support?

You can reach our team by emailing [email protected] and we will be happy to assist you!

What if I already have a website?

That’s totally fine! We can either connect your existing website to the LeadTrakr system or rebuild it into a smarter version that performs better on Google and converts more leads.

You don’t lose anything — we just make it work harder for you.

Unlock the true potential of your business with Us—your partner in growth and scalability. Designed to adapt to your evolving needs.